Key Results and Impact
increase in message responses
higher ad engagement rate
more qualified inquiries via WhatsApp
About NexAI
NexAi is a cutting-edge AI automation platform helping businesses stay connected around the clock. Their 24/7 cloud call centre transforms missed calls into captured opportunities, managing inbound calls, outbound follow-ups, and instant chats across WhatsApp and Instagram. Their mission? To ensure no business ever misses a customer again.
The Challenge
NexAi faced a common yet critical problem: businesses were losing potential sales due to missed calls and unanswered messages. The challenge was to communicate the urgency of this pain point while showcasing NexAi’s powerful AI solution.
Missed Leads = Lost Revenue
Many businesses struggled to respond to messages fast enough, causing potential customers to drop off.
Inconsistent Brand Presence
Response gaps on social media made businesses seem less reliable and accessible.
Limited Awareness
Many small and mid-sized businesses weren’t aware that AI chatbots could solve their 24/7 availability problem affordably.
Platform Fragmentation
Managing multiple communication channels without automation made lead tracking messy and inefficient.
Our Strategic Approach
Strategy
To cut through the noise, SoudCoh built a creative campaign that focused on simplicity, speed, and trust. The message was clear: “Never Miss a Call Again.” We positioned NexAi as the always-on customer support partner every business needs.
Service Focus
We centred the campaign on NexAi’s 24/7 AI agents, emphasising round-the-clock support as the competitive edge.
Ad Strategy
We ran a multi-platform ad campaign across Facebook and Instagram with engaging, visual-first creatives that stopped the scroll and converted attention into action.
Positioning
The brand voice was smart yet friendly, showing NexAi as both innovative and approachable — the perfect mix for small business owners.
Target Audience
We focused on service-based SMEs — real estate agents, e-commerce stores, and local businesses — who depend on instant communication to close sales.
Creative Hook
The headline “Never Miss a Call Again” was designed for emotional resonance, reminding businesses that every missed message equals a missed deal.
Services
SoudCoh delivered a full-funnel campaign designed to educate, engage, and convert — turning awareness into measurable results.
Social media ad strategy
Paid campaign setup and optimisation
Copywriting and creative direction
Audience targeting and segmentation
Performance tracking and reporting
Conversion-focused landing pages
Ad testing and refinement
The campaign delivered instant engagement and real results. Businesses resonated with NexAi’s promise of constant connection, and conversions surged across both platforms.
increase in message responses
higher ad engagement rate
more qualified inquiries via WhatsApp
Why This Matters
In a world where instant communication drives sales, NexAi proved that automation isn’t the future — it’s the now. This campaign not only positioned NexAi as the go-to AI partner for small businesses but also showcased how the right creative storytelling can transform a tech product into a brand people trust. The results speak for themselves — faster responses, happier customers, and no missed opportunities.
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